Cofex Privacy Policy

Last updated: March 2026
Cofex (“we”, “our”, or “us”) operates the Cofex mobile application (the “Service”).
This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
By using Cofex, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Service.

1.1 Account Information

When you create an account or log in, we may collect:
  • Name
  • Email address
  • Profile picture
  • Authentication data through third-party login providers (e.g., Apple Sign-In or Google Sign-In)

1.2 Profile Information

When you create or update your profile, we may collect:
  • Gender
  • Date of birth
  • Native language(s)
  • Target language(s) you want to learn
  • Language proficiency
  • Self-introduction or profile description
This information helps users find appropriate language exchange partners.

1.3 Location Information

Cofex may request access to your device’s location.
Location data may be used to:
  • Show nearby cafes
  • Show nearby users
  • Help users arrange language exchange meetups
  • Improve search results
Location access is optional and only collected with your permission.

1.4 Usage Information

We may automatically collect certain information about how the Service is used, including:
  • Device type
  • Operating system version
  • App version
  • Error logs
  • App usage data
This information is used to improve the performance and reliability of the Service.

1.5 Messaging Data

Cofex provides messaging features between users.
We may store:
  • Messages sent between users
  • Attachments such as images or files
  • Message timestamps
This data is stored only to provide the communication functionality within the Service.

2. How We Use Information

We use the collected information to:
  • Create and manage user accounts
  • Enable language exchange matching between users
  • Provide messaging features
  • Support meetup and practice sessions
  • Improve and maintain the Service
  • Detect and prevent fraud or abuse
  • Provide customer support

3. Sharing of Information

We do not sell user personal information.
We may share information only in the following situations:
  • When required by law
  • When necessary to provide the Service through trusted service providers
  • When users explicitly consent

4. Third-Party Services

Cofex may rely on third-party services to operate the platform, including:
  • Supabase (authentication and database services)
  • Google Maps Platform (location and place search)
  • Firebase (push notifications)
  • Apple Sign-In or Google Sign-In (authentication)
These services may process certain information according to their own privacy policies.

5. Data Storage and Security

User data is stored on secure cloud infrastructure.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
However, no system can guarantee absolute security.

6. User Rights

Users may request to:
  • Access their personal data
  • Update or correct their information
  • Delete their account
Account deletion may be requested through the application or by contacting support.

7. Children’s Privacy

Cofex is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such data has been collected, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When significant changes are made, we will notify users through the app or on the official website.

9. Contact

If you have any questions about this Privacy Policy, please contact us:
Cofex
Email: support@cofex.app